Excellus Health Insurance
New Member ID Cards
Current health insurance participants - New member ID cards have been mailed out, and each dependent will receive one in his/her own name. They are being out mailed separately so they may not all arrive on the same day.
These member identification cards include additional cost-sharing information (deductible and out of pocket maximum) as a requirement of the Federal Consolidated Appropriations Act (CAA)
Dependent Verification Audit
Note to all active and retired employees enrolled in family coverage - a dependent verification audit will be taking place in February 2022. The memo sent by the Cooperative Health Insurance Fund of CNY provides complete information. Please contact Jen Storey with any additional questions.
COVID-19 At-Home Testing Coverage
In response to new federal guidelines, Excellus BlueCross BlueShield will cover at-home COVID-19 tests at no cost for many members with our pharmacy benefits starting Saturday, Jan. 15, 2022. Members are eligible for no cost tests if they receive their pharmacy benefits from Excellus BlueCross BlueShield through a “commercial” plan.
Visit ChooseExcellus.com/COVID19 for more information and the latest updates including:
- Who is eligible?
- Who is not eligible?
- Which tests are eligible?
- How it will work
Health Insurance Coverage Assistance If you or your children are eligible for Medicaid or CHIP and you’re eligible for health coverage from your employer, your state may have a premium assistance program that can help pay for coverage, using funds from their Medicaid or CHIP programs.
Excellus COVID-19 Resource Website
COVID-19 Vaccine Coverage
Convenient telemedicine registration from your smartphone!
No Cost Telemedicine Visit Flyer
Telemedicine - Text to Register Flyer
Multiple prescriptions? Synchronize your medications to minimize trips to the pharmacy!
Medication Synchronization Flyer
Health Insurance - Open enrollment is held annually during July and August for a September 1 effective date.
Plan Year September 1 to August 31
CSEA health insurance participants 3-tier Prescription Drug Plan. Review the 3-tier informational memo and Important Information About Your Prescription Drug Coverage for additional information.
This benefit allows Excellus Health Insurance participants to communicate with a doctor in real time for non-urgent health care needs using a smartphone, tablet, or computer.
You’ll need to set up an online account to register, and you can do so now at
See the FAQs below for additional information.